Privacy
Policy.
Your privacy is paramount. This policy explains how we collect, use, and protect your data.
1. Information We Collect
We collect information you provide directly when you create an account, use our services, or communicate with us. This includes: Account Information (name, email, password), Survey Data (questions, logic, and respondent answers), Usage Data (platform interactions, IP address, device info), and Communication Data (emails and support requests).
2. How We Use Your Information
We use collected information to provide and improve AskCanvas services, process transactions and send related information, respond to comments and support requests, and monitor trends, usage, and activities to improve our platform.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted service providers who assist in operating our platform, or when required by law. Survey data you collect always remains yours.
4. Security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We conduct regular security audits and follow industry best practices to protect your information.
5. Your Rights
You may access, update, or delete your account data at any time from your dashboard. You can also request full data deletion by contacting us at privacy@ask-canvas.com.
6. Contact
Questions? Email us at privacy@ask-canvas.com.